Terms & Conditions

DOORS

HEYDOORS.COM · COUNTERPARTS ADVISORY LLC · ANN ARBOR, MICHIGAN

V 3 . 3 · E F F E C T I V E S E P T E M B E R 1 1 , 2 0 2 6 · P U B L I C T E X T

Effective September 11, 2026.

1 Who we are, and what Doors does

Doors is a job search service operated by Counterparts Advisory LLC, a Michigan limited

liability company ("Doors", "we", "us"). You can reach us at support@heydoors.com or by

mail at the address in section 18. These terms cover the service for job seekers. If Doors

ever offers a separate service to employers, it will have its own terms, and nothing in these

terms shares your information with an employer.

Here is what Doors does. You tell us the work you want, and you can give us a resume to

help. We look for openings that fit, check each one at the source, and show it to you with a

short note on why it fits and what the catches are. We call each one a door. You decide

where to apply, and you apply directly with the employer.

Here is what Doors does not do. We do not submit applications for you, contact employers

on your behalf, arrange interviews, or take part in any agreement between you and an

employer. Employers do not pay Doors and Doors does not represent them. Doors is not an

employer and is not your agent.

2 Who can use Doors

You must be at least 18 and able to enter into a contract. Doors is offered to people in the

United States.

3 The guest list

Joining the guest list is free. We ask only for your email. It puts you in line for an invitation

and nothing else: it does not create a membership, reserve a founding place, or charge you

anything. You can leave the list at any time using the link in any email we send you.

4 Plans: the free sample, monthly, and the founding year

The free sample. When the sample is open, you can see Doors work before paying: up to

three doors that passed our checks, with the employer, the fit and the catches, and a

working application link. No card. We only show doors that pass our checks, so some

searches take longer, and a thin search may produce fewer than three. If we cannot find

doors we would show you, we say so; we do not fill the sample with weak roles to reach

three. The sample is one per person. When demand is higher than we can review well, new

sample searches wait in line and we tell you that plainly.

Monthly. $19.99 a month, renewing until you cancel. There is no introductory discount and

no scheduled increase after your first month. If we ever change the price, section 10 says

how we tell you and what you can do. The price and the date of your next renewal are

shown before you pay and again on your confirmation and receipt. It renews each month

until you cancel. You can cancel at any time from your account page in one step;

cancellation takes effect at the end of the month you have already paid for, and you keep

access until then. Monthly fees are not refunded for a partial month, apart from the seven

day refund in section 5.

The founding year. $99 for twelve months, paid once, with no automatic renewal. There

are 250 founding places. Your place is confirmed when your payment goes through. Your

paid year starts when your payment is confirmed and paid access becomes available, and

ends twelve months later. A free sample does not start your paid year. Both dates are shown

on your confirmation and on your account page. If paid access is not available within seven

days of your payment, we tell you why and you can take a full refund at any point until it is.

Before your year ends we email you with the options at the time. We never charge you for

another year without a fresh yes from you at a new checkout. If you do nothing, your

membership simply ends.

What a paid plan buys. An active search for the work you confirmed, for as long as your

plan runs. We show you openings that complete our checks and fit that search, with the

catches explained, in your account and, if you want, by email. During an active paid plan

you can access all qualifying openings available to your account, not only a featured

selection. You can open, apply to and pass on each door. You can pause your search when

you are settled and come back when work changes; a pause stops the search and the emails

for you, and does not extend a founding year or a paid month.

Access before, after and between plans. Your free sample doors remain accessible while

your account exists, subject to a listing closing or being removed. Other qualifying doors

may appear as limited previews until you buy access; a preview never exposes the protected

details. When a paid plan ends, paid only details lock again and your free sample doors stay

available. Members on an earlier plan keep the access their own agreement gives them.

If no doors come. Some searches are thin, and we tell you plainly when yours is. If no

suitable openings have been delivered to you during the first 30 days of paid access,

counting only doors delivered after your plan started and not your free sample, you can ask

for a full refund of your first payment at any time in those 30 days. You do not need to wait

for us to say anything first. If you change your search during those 30 days, the 30 days

count from the change. This is in addition to the seven day refund and to any right the law

gives you.

What no plan includes. An interview, a job, an introduction to an employer, or any

promise about how many doors you will receive or how quickly. Plans are personal to you

and cannot be transferred or sold.

Members on an earlier monthly plan. If you joined before these plans existed, your plan

continues on the terms you agreed to; section 11 applies.

5 Refunds

Any reason, seven days. You can request a full refund within seven days of purchasing a

founding year or of making your first payment on a new monthly plan. Refunding a monthly

plan also cancels its future renewals. Email support@heydoors.com from the address on

your account and say "refund". We start the refund within five business days; your bank

may take a few more to show it. Your plan ends when the refund is issued. Other refund

rights described here, and rights required by law, still apply.

No doors, thirty days. If no suitable openings have been delivered to you in the first 30

days of paid access, not counting your free sample, you can ask for a full refund of your first

payment at any time in those 30 days (section 4).

If Doors closes, or ends your plan without cause. If we stop operating the service

during a founding year, whether we planned it and gave you notice or it happened without

warning, or if we end your plan for any reason other than those in section 12, we refund the

whole fee for the current founding year, or the current month for a monthly plan. For a

planned closure we give at least 30 days' notice by email. Nothing in section 12 reduces a

refund owed under this section.

Outside these cases fees are not refundable, except where the law of the state where you

live gives you a right we cannot take away, in which case that right applies.

6 What we check, and what we cannot promise

What we check. Before a door reaches you, we check the employer's own listing and the

application link at the source and record the date of that check, which is shown on the door.

That date tells you when the listing was last checked; it does not guarantee the employer is

still hiring. Each door carries a short note on why it fits and any catches we saw. We use

software to find, assess and filter openings. Every door is reviewed for fit and catches

before it reaches you, and the ones that do not hold up never show; that review may include

automated checks and checks by our team. We do not individually review every opening we

decide not to show you.

What we cannot promise. Employers close, change and withdraw roles at any time

without telling anyone. A listing that was open when we checked it may be closed when you

apply. We do not promise that any opening is still open, that an employer will respond to

you, or that a listing is accurate beyond what we observed at the time of the check. We do

not promise a number of doors, a delivery date, an interview, an offer, or a job. Hiring

decisions belong to employers. Your fee pays for the work of searching, checking and

delivering, not for any outcome.

If a door has closed. Tell us at support@heydoors.com and we remove it. That is why

every door carries its check date.

Fit notes. The note on each door is our reading of the posting against what you told us. It is

not advice from the employer, not a prediction that you will get an interview or an offer, and

not a substitute for reading the posting yourself before you apply.

Everything else is as is. Apart from the specific commitments in sections 4, 5 and 6,

Doors is provided as is and as available, and we make no other warranty, express or

implied, including merchantability, fitness for a particular purpose and non-infringement, to

the extent the law allows.

7 Your part

Give us accurate information about yourself and the work you want, and correct it when

it changes. What you tell us is what we search for.

Use Doors for your own job search. One account per person. Do not share, sell or transfer

your account.

Apply honestly. Do not use Doors to harvest listings, employer information or contact

details, or to build anything for resale.

Do not scrape, automate, probe, overload or try to get around any part of the service.

8 Your resume and your data

Your resume and everything you tell us stay yours. You give us permission to store and read

them, including with the software vendors named in our Privacy Notice, only to provide the

service to you. We do not sell them, share them with employers, or use them for advertising.

Our vendors work under terms that do not permit them to train models on your information.

To improve matching we keep signals about which doors you open, apply to and pass on,

with identifying details removed, as the Privacy Notice describes. Deleting your account is

yours to do at any time from your account page and needs nothing from us. It removes your

information from our live systems at once, including those signals; copies in backups clear

within 90 days; and the small set of things that remain, and why, is listed in the Privacy

Notice, which governs if the two ever differ. The Privacy Notice is part of these terms.

9 Email and other messages

Some emails are part of running your account and cannot be turned off while you have one:

these terms. Door notifications are optional; you can turn them off in your account and your

doors still appear on your shelf. Anything else, such as news about Doors, has a one click

unsubscribe. We do not send text messages. If we ever offer them, we ask for your separate

consent first and you can stop them by replying STOP.

10 Changes to Doors and to these terms

We will improve Doors and some things will change. If we make a material change to these

terms, or to what your membership includes, we email you at least 30 days before it takes

effect. If a change materially reduces what your membership includes and you do not want

to continue, tell us within those 30 days and we refund the fee for the remainder of a

founding year, or your current month.

11 Members on an earlier monthly plan

If you joined Doors on a monthly plan before the plans in section 4 existed, your plan

continues on the terms you agreed to, and nothing in section 4 changes them. Your plan

renews each month until you cancel. You can cancel at any time from your account, and

cancellation takes effect at the end of the month you have already paid for. Monthly fees are

not refunded for a partial month. If you delete your account, we cancel your plan as part of

the deletion and stop billing. If anything about that fails on our side, the deletion still goes

through, we keep only the billing reference needed to finish the cancellation, we stop the

billing promptly, and we refund any charge that happened after your request.

12 Ending your membership

You can cancel a monthly plan or close your account at any time from your account page.

Section 5 says when a refund applies.

We may suspend or end your account for cause: fraud, abuse of the service or of the people

who run it, or a serious or repeated breach of section 7. We tell you why, and where the

problem can be fixed we give you the chance to fix it first. If we have to end your plan for

any other reason, including because the law stops us serving you, section 5 applies.

13 Limits on our liability

To the extent the law allows, Doors and the people who run it are not liable for indirect,

incidental, special, consequential or punitive damages, or for lost income, lost opportunities

or lost data, arising from your use of Doors. Our total liability to you for anything arising

from these terms or the service is limited to the amount you paid us in the twelve months

before the claim, or $99, whichever is greater. Some states do not allow some of these

limits; where that is the case for you, they apply only as far as the law allows.

You agree to cover us for losses that result from your breach of section 7 or from

information you gave us that you knew was false.

14 Disagreements

If something goes wrong, email support@heydoors.com first and give us 30 days to put it

right. These terms are governed by the law of the State of Michigan. Any dispute that we

cannot resolve together is brought in the state or federal courts located in Washtenaw

County, Michigan, except that either of us may bring an eligible claim in small claims court

where you live. Nothing here limits any right you have under the consumer protection law

of the state where you live.

15 Electronic agreement

You agree to these terms by ticking the box at checkout or when you start a free sample,

and to the guest list terms by submitting the form. Notices, receipts and these terms are

delivered by email and on the site, and that counts as in writing. You agree to electronic

signatures and records.

16 California residents

If a complaint with us is not resolved to your satisfaction, you may contact the Complaint

Assistance Unit of the Division of Consumer Services of the California Department of

Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento,

California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

17 The rest

These terms and the Privacy Notice are the whole agreement between you and Doors. If

part of them cannot be enforced, the rest still applies. If we do not enforce something once,

we can still enforce it later. We may transfer this agreement if Doors is sold or reorganized;

we tell you if that happens. Nothing here creates a partnership, employment or agency

relationship between you and Doors. Doors, heydoors.com and the door mark belong to

Counterparts Advisory LLC; we give you a personal, non-transferable right to use the

service and nothing more.

18 Contact

Counterparts Advisory LLC, doing business as Doors

support@heydoors.com

3624 Partridge Path, Apt 7

Ann Arbor, Michigan 48108

Doors Terms of Service · v3.3, effective September 11, 2026